The temporary password for DB Online in the letter doesn’t work - what do I do?

The password we send to you in the post includes letters, numbers and symbols, which is necessary for security. 

Once you have completed the sign in, you can set the password to one you'll find more memorable.

If your password still doesn’t work, please contact us on 0113 234 5500 or enquiries@tpt.org.uk and we'll send you another password.